Use the guide below as a reference to all MRPA amusement park tickets. The guide shows where to find the ticket serial number, and provides information specific to each ticket type.
MRPA Ticket Selling Guide
Updated on
Global Sales
Intro to Global Sales 4
Facility Reservations 16
- Navigating the Super Grid
- Creating a Rental Using the Super Grid
- Schedule internal reservations and maintenance jobs at facilities
- How to cancel a facility reservation
- Adding Rental Extra Fees
- Modifying a Firm Rental
- Returning a Security Deposit
- Reprinting a Rental Contract
- Booking Pool/Gym/Fitness Reservations
- Rescheduling a reservation
- Blocking Off Facility Space Using the Super Grid
- Complete a Community Connect Reservation
- Facility Rental Guidelines
- Reserve a facility’s rental space using the Department's internal households
- Contract Management
- How to block off Internal Camp & Playground/External Camps
POS Inventory Items 1
Coupons 1
POS Tickets 4
Visit Processing 5
Purchase History 7
Payment 13
- Making a Credit Card Payment - Customers Point of View
- Manual Credit Card Entry
- Installment Billing - Credit Card
- Paying with Gift Cards
- Cancel a Payment
- Applying Credit to an Account
- Using Household Credit to Pay for Items
- Third party billing
- Crediting Regional Accounts
- Change fees for residents charged non-resident prices
- Add a coupon to a sale
- Add a debit to a customer's PARKS DIRECT account
- How to add gift cards as a payment option to items
End of Shift 2
Activity 7
Passes 7
Other Resources
- Intro to RecTrac and WebTrac
- Households
- Hardware and Software
- General
- Golf
- POS Inventory Data Entry
- Program Data Entry
- Reporting
- WebTrac
- Adobe Sign
- EAM User Tutorials
- Microsoft Dynamics
- Park and Printing Solutions
- ParkFinder
- Proxyclick
- Office Equipment
- Training & Organizational Development
- Additional Systems
- General Policies
- Financial Policies & Procedures
- Program Policies & Procedures
- Other Documents